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You are involved in a traffic accident. To ensure that passengers are not endangered, they must leave the bus. However, it is no longer possible to open the doors of your bus. What must you do now?
- calm the passengers
- request that the passengers use the emergency exits in the event of an emergency
- request the passengers to assist one another
Here is Our AI Assistant's Explanation
The selected combination of answers is necessary in situations where passengers' safety is at risk due to an accident and the bus doors cannot be opened.
1. Calming the passengers is crucial to prevent panic, which can lead to further risks or injuries. Keeping a clear and calm environment helps maintain order until they can safely exit.
2. Instructing passengers to use emergency exits is vital because it provides an alternative way to leave the bus if the main doors are inaccessible. This action follows the principles of emergency preparedness outlined in German traffic safety regulations.
3. Requesting passengers to assist one another emphasizes teamwork and collective safety. Ensuring that everyone helps each other can reduce chaos and injuries, as some passengers may be in shock or unable to act independently.
Together, these actions create a comprehensive approach to managing the situation effectively and ensuring passenger safety, aligning with the protocols established by German traffic laws regarding emergency procedures in public transport.